Level 2 - Digitisation

Your business is beginning to employ software for basic tasks, yet many of your operations are still manually driven.

Even though the adoption of digital tools has begun, the haphazard approach and absence of a cohesive strategy means that you may not be realising the full potential of the technology at your disposal, and your team may still be burdened with manual processes that could be automated.

Steps to level 3

  1. Identify time-consuming manual tasks for digitisation.

  2. Implement digital tools for key business functions

  3. Start setting key performance indicators (KPIs)

  4. Consider expert advice on digitising processes.


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Level 1 - Initiation

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Level 3 - Fragmentation