Level 3 - Fragmentation
You have advanced further in your digital journey with digital tools embedded across various functions in your business. However, these tools aren't effectively interconnected or integrated, leading to a fragmented landscape. The resulting data discrepancies often sow confusion among your team members, shaking their confidence in the data and potentially affecting their interactions with customers. Manual processes persist, and they often lead to inaccuracies in your financial and operational data.
Despite making progress in digitising your business, the lack of integration prevents you from reaping the full benefits of digital transformation. Your team's productivity may be hampered as they spend time reconciling data across different systems. The absence of a unified view of business operations may limit strategic decision-making and slow down your response to changing business conditions.
Next Steps
Plan for a transition to an integrated system
Address issues with data accuracy and consistency
Provide additional training on digital tools and data interpretation
Consider hiring a dedicated IT person or team
Take steps toward implementing a comprehensive software solution.
This summarised advice is drawn from several hundred responses. If you're interested in discussing your specific results in greater detail, please schedule a complimentary 30-minute session. During this session, I can gain a deeper understanding of any specific challenges you may be facing, allowing me to provide tailored insights, recommendations, and intervention steps to enhance your organisation's tech maturity.