Level 1 - Initiation
Your business operations are primarily manual at this stage, with a few key individuals who hold most of the operational knowledge driving the work. This often makes decision-making processes slow and dependent on their availability.
Information is not readily accessible, and most of your data is scattered across disparate sources, causing occasional discrepancies and inaccuracies. Meetings, calls, and messages are the primary means of communication and coordination among your team members.
While your operations might seem functional, there is a lot of inefficiency and hidden bottlenecks. This is a precarious position, as any significant change - like key personnel leaving or a sudden increase in workload - could seriously disrupt your business.
Next Steps
Map out your key business processes
Explore digital tools for automating tasks.
Set up a shared online space
Research basic software solutions
Open a conversation about improvement areas.